Changes are coming to the GBCA's online systems

We are updating our digital platforms which will have a short-term impact on our customers. Here's what you need to know.

  • The new systems will launch on Monday 22 July.
  • The current systems will be offline for two (2) full working days, from Wednesday 17 July at 5pm until the following Monday.
  • Those who have a GBCA website account prior to 17 July will be required to set a password the next time you log in.
  • Green Star Manager will remain on our existing platform for now and continue to use the current login method. We apologise for the inconvenience while we transition our digital systems in phases.

The changes

What is changing?

The GBCA is soon to launch a suite of new systems including a customer relationship management (CRM), an email marketing platform and a learning management system. In addition, we will have newly designed website pages for your portal, member and GSAP directories, and course and event listings. 

These updates require a change to our login process as noted above. 

Why is GBCA making these changes?

We are upgrading our digital platforms so we can better serve our customers including our member organisations and education participants.  

This is a continuation of our digital transformation journey in partnership with Microsoft. These changes allow us to transition Green Star Manager onto this platform in the future. 

What are the timings?

  • Wednesday 17 July 2024 at 5pm, all GBCA systems will be taken offline. 
  • Monday 22 July 2024, the new systems will be launched. 

How might I be impacted while the systems are offline?

If you have a GBCA account, you will not be able to login and therefore do the following from your portal: 

  • Update your profile or access invoices, certificates, logos and downloads.  
  • Access Green Star Project Manager. This includes access to Green Star resources, submitting requests (questions and assessments), FAQs, viewing and registering Green Star projects, and accessing Green Star Online for Buildings and Performance v2 projects.  
  • Sit previously purchased on-demand courses and GSAP exams. 
  • Enrol or re-enrol in the continuing professional development (CPD) program. 
  • GBCA staff will also not be able to access your portal or do anything else on your behalf. 

On the website, it will not be possible to: 

  • Book, buy or download courses, events, on-demand learning, shop reports and submission guidelines.  

In addition: 

  • Joining your company as a member of the GBCA will not be possible. 
  • Courses will not be run on these days or immediately afterwards. 
  • Marketing emails including the weekly What’s On coverage of upcoming courses and events will not be sent out on these days or immediately afterwards.  

What you need to do

What do I need to do now?

You do not need to do anything for now, however you may like to plan around the dates when the systems will be offline. 

Once the new systems are live, you will still be able to access your past certificates, logos and invoices in the current system. 

How will I access my GBCA website account after 22 July?

From 22 July, you will be required to have a password to access your GBCA account. Setting a password for the first time will be done through the ‘forgotten password’ function.

Green Star Manager will remain on our existing platform for now and continue to use the current login method.  


Contact

How do I find out more?

Please contact the GBCA at info@gbca.org.au or phone 02 8239 6200. 


Last update: 24 June 2024 at 10:30am

First published: 24 June 2024